What information do we collect?

We gather data from you when you register on the BoxSmartGlobal platform, submit a request, purchase any VTU or financial services, respond to a survey, or fill out a form. When requesting assistance or registering on our site, you may be asked to enter your name, email address, phone number, and KYC verification details. You may, however, visit our public website anonymously.

​How do we protect your information?

All provided sensitive and financial data is transmitted securely via industry-standard encryption and processed through verified payment gateways (such as Flutterwave). After a transaction, your highly sensitive private data (such as full credit card numbers or raw financial credentials) will not be stored directly on our servers.

​Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our platform, conducting our business, or servicing you, provided those parties agree to keep this information strictly confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

​Children's Online Privacy Protection Act Compliance

We comply with the requirements of COPPA (Children's Online Privacy Protection Act). BoxSmartGlobal does not intentionally collect any information from anyone under 13 years of age. Our platform, products, and financial services are strictly directed to individuals who are at least 13 years old or older.

​Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those updates directly on this page to keep our users informed.

​How long do we retain your information?

When you register for a BoxSmartGlobal account, we securely process and retain your data for as long as your account remains active. If you delete your account or withdraw from our services, we will securely dispose of your data (subject to local financial data retention laws and regulatory guidelines).

​What we don’t do with your data

We do not and will never share, disclose, sell, or provide your personal information to other companies for the marketing of their own products or services.